Features

Management Queries: How to build respect for new managers

How should a new manager overcome hostility from longer-term employees towards both them and newer staff members? Gabriella Jozwiak asks our panel

Q. I’ve recently started as a nursery manager in a new setting. I am finding it a very hostile environment among the staff, with the long-term ones having no respect for the newer ones or myself. How do I start to bring everyone together as a team?

Sarah Steel, chair and founder, The Old Station Nursery

‘Begin by holding a meeting for all members of staff in which you discuss the main issues that need to be addressed. Try to find out what the longer-term workers are concerned about, but do not single them out. Ask everyone in the meeting to state his or her main challenges.

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