The success of a team is dependent on many things. A common vision and goals are central, helped by the ability to work as a team and to understand each other’s weaker areas and play to everyone’s strengths, and an open culture of constructive feedback. But a critical and often overlooked ingredient is the way in which individual staff members rise to expectations set by management. This will depend largely on each member of staff’s soft skills and the systems in place that ensure they continue to develop.
What are soft skills?
Soft skills are the skills, personal characteristics/traits and attitudes that help us get through every day. They play a significant part in how we respond to and make the most of opportunities that are presented to us, and they are fundamental to the way in which we develop relationships.
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