In our last article, we wrote about the current increasing need for many settings to have to rely on the use of agency staff and discussed the challenges this presents and the significant impact it has on the financial sustainability and overall quality of a setting each day. We recognise this is a disruptive process; however, some positive aspects can also be drawn from this situation we have unfortunately found ourselves to be in.
Sometimes it is helpful to put yourself in the shoes of an agency staff member turning up at a new, unknown and unfamiliar setting each day. How are you welcomed on arrival? What information is shared with you? Do you feel valued? As we all know, first impressions count. A nursery manager is no doubt quickly making an assessment on the calibre of an agency staff member.
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