Being able to communicate with service users in their own language is important, says James Hempsall

james-hempsallI recently visited Adderley Children's Centre in Birmingham which is integrated with Adderley Nursery School and operates from shared premises on one site. There are 687 children under five within the reach area, which is ranked as one of the most deprived in the country. A high proportion of families are non-working or low income. The community is very diverse: four out of ten of residents were born outside of the EU. And nine out of ten children born in 2011 were from a black and minority ethnic group. The largest community is Pakistani, followed by Bangladeshi, other Asian, White-British and Black-African.

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