In training workshops this month I've been focusing on people management issues. Given the economic climate, I've emphasised the importance of effective HR procedures to help ensure sustainability. Boosting confidence in managing absence and effectively deploying staff are core topics, as both save money by reducing the need for agency staff.
I've also encouraged a number of clients to take an honest look at their occupancy levels and ask themselves if they are over-staffed and could reduce their wage bills. This is a contentious issue, but an important one to explore.
Since the New Year, I've visited a handful of settings where there seem to be almost as many staff as there are children. Occupancy levels averaged 40-50 per cent but rooms were staffed for 100 per cent. Yes, from a quality perspective this might seem ideal, but with my business hat on, I don't think it bodes well.
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