The normal format is to list as follows the steps to be taken in the event of the need to take disciplinary action:
* First - verbal warning. This warning will be recorded and a copy maintained in the employee's personnel file.
* Second - written warning. This warning will be recorded and a copy maintained in the employee's personnel file.
* Third - a final written warning. If the employee continues to fail to meet required standards, a final written warning will be issued indicating that further conduct of a similar nature within a specified period could result in dismissal.
The Chartered Institute of Personnel and Development, which has more than 100,000 members, is the leading professional body in Europe for those involved in the management and development of staff. It publishes books and guides on all aspects of human resources and operates a website which can be accessed by non-members. For information, phone 020 8971 9000 or visit www.cipd.co.uk.
The current book list includes a snappy guide to motivation, called Motivating People by Iain Maitland, available for 5.95 from 01752 202 301.
The Department of Trade and Industry publishes advice on employment legislation, including the document Written Statement of Employment Particulars (PL700), available from the DTI website at www.dti.gov.uk,which covers the information that must be included in employees' contracts, such as disciplinary and grievance procedures.