Deborah Elliff of Little Masters and Misses in Croydon started out as a nanny.
'I was 18 when I first became interested in working in a nanny agency. Having completed my NNEB in 1977 I spent seven years working as a nanny in both the UK and abroad. My experience of agencies was, at best, uninspiring. All the established agencies were in London, hours away from Broadstairs where I lived. Agency interviews tended to be brief and I know that my references were not always checked.
'I felt a definite lack of interest in my needs and terms of employment, and so I chose three agencies with whom I stayed on the books and built up a good relationship.
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