Ava's first day
Ava, who lives with her mother Molly, attends a small local nursery for two and half days a week. As part of the settling-in process, she and her mother had visited the setting several times so that they were able to begin building a relationship with Ava's appointed key person, Claire. This familiarity meant that Claire could tune in quickly to Ava's needs on her first day.
Despite being familiar with the setting, Ava was hesitant and uncertain when she arrived on the first day and looked to her mother for reassurance.
Claire stayed close by and talked to both of them. She then got down to Ava's level and talked to her, gently welcoming and encouraging her.
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