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Use these tips as a starting point for developing excellent customer service in your setting. 1 Find out why your customers use your service and how you can ensure customer loyalty.
The case of Sharon Coleman, the mother of a disabled child who took a legal case to Europe to establish that she herself was protected from disability discrimination, has had a lot of coverage in the...
We need to learn to let the children speak first, says Julian Grenier.
This is not the best way to safeguard, says Childcare Corporation chairman Alan Bentley.
What resources are available to support staff’s mental, physical and financial wellbeing, asks Charlotte Goddard
The National Deaf Children's Society and the Royal National Institute of Blind People say the £700,000 cuts to SEND support in Hampshire are potentially unlawful.
As the nights get longer and the weather gets worse, the thought of escaping the UK to a hot and sunny beach or a crisp ski slope can be very tempting. If you think that a season working abroad as a...
Understanding how young children think is crucial to good practice. In the first of a new series, early years consultant Marion Dowling explores why.
Voting time is fast approaching, and we’ve summarised the early years pledges of the main parties on page 7.
The Vetting and Barring Scheme was introduced to raise the levels of protection for all children in our society. Yet the provisions of the scheme still allow for significant discrepancies, according...