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Dealing with customer complaints By Maureen Smith, ex-CACHE director and now a consultant
Childcare vouchers will retain tax relief, thanks to widespread protests.
Leapfrog, the UK's second largest nursery chain, is living up to its name in terms of the way its growth has bounded along since it launched in 1998. In less than four years it has set up 34...
Adult concerns may be failing children, suggests Alan Bentley.
This year's Foundation Stage Profile results make depressing but predictable reading (see News, page 4). Once again the lowest scores were in communication, language and literacy (CL&L), with boys...
The former nursery nurses from Newcastle who have just been awarded substantial libel damages have been living through what must be every childcare worker's worst nightmare - to be branded a child...