by Mara Bergman and Cassia Thomas, Hodder Children's Books, hardback, 10.99
Use these tips as a starting point for developing excellent customer service in your setting. 1 Find out why your customers use your service and how you can ensure customer loyalty.
Two award-winning 'green' nurseries in North Lanarkshire have received special praise from deputy education minister Nicol Stephen.
Parents rely heavily on informal childcare, with two-thirds saying that their children's grandparents have been the main providers, a survey conducted for the Scottish Executive has found.
The Final Report issues a challenge to both the Government and the sector itself, says Helen Moylett.
Light up cold, glooomy winter evenings with these dazzling after-dark club activities and crafts, says Miranda Walker. Just one torch will get you started on the first game... It may be dull outside,...
The 'success story' of childminding networks does not match my own experience (News, 20 November). As a newly qualified childminder I have been told by my area's network co-ordinator that I will be...
How careful does a nanny need to be about hygiene on the job? Test your approach to germs with a quiz by Sue Hubberstey and Jan Hurst INDOORS
Babies and toddlers learn from experience and love to explore all sorts of shapes, sizes and textures of even the most basic household items. Nicole Weinstein explains the joy of treasure baskets and...
Edited by Linda Miller and Carrie Cable (Sage, 22.99, 978-1-84920-544-2)