Features

Flexible working requests and how to handle them 

Gillian McAteer, director of employment law at Citation, considers the impact of changes to the right to request flexible working on nurseries.

Of the numerous changes to employment law scheduled in 2024, the right to request flexible working has had the most attention. But there has been little direction for those who work in sectors that rely on a more ‘traditional’ working pattern, such as the majority working in the nursery sector.  

While nurseries can’t, by their nature, offer the same scope of remote working, flexible working is more than just the ability to work from home and there are some more subtle changes employees can request, so managers need to know what the rules are and how to handle requests from employees.

These changes may not have as much of an impact as they will for office-based businesses, but handling requests in the wrong way could still cause problems, so there’s serious value in putting the right processes in place now.  

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