In Jim Collins’ popular book Good to Great, he introduces the reader to the concept of ‘First Who, Then What’. This is the concept that you have to get the right people on the bus (the bus being an analogy, a business entity) and the right people need to be in the right seats.
I have spoken to many nursery managers over the years about the powerful meaning of Jim’s lesson in the book. All too often we accept poor performance in our nurseries, and we hope that performance will improve just with the passage of time.
As an HR consultant I can tell you that moving someone off your ‘bus’ gets harder the longer they are employed!
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