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Positive Relationships: All in a day's work - parental demands

Showing a parent the nursery's practice is a co-operative way of standing firm, says Sian Nisbett, director of Dizzy Ducks Day Nursery, which owns three nurseries in Essex.

Every nursery I have ever visited prides itself on working in partnership with parents. When a very young baby starts at our nursery, we work hard to ensure we follow the routine that the parents have set for the baby while at home. It's important for parents' wishes to be respected and for us to mirror home routines.

Recently, we had a parent who had tried to adopt a particularly strict routine for her baby in an attempt to encourage a settled routine before he started nursery. The child had to eat at very specific times, then sleep for a certain period in a completely darkened room. He could be cuddled for five minutes before sleeping, but no more. We were told that if he cried, he was not to be picked up. Regardless of how long he slept, he had to be woken after being in his cot for one hour.

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