In the second of her series on child behaviour and its links to the new SEND code of practice, Kay Mathieson looks at working with parents.

Q: I have been trying to talk with a child's parent about his behaviour, which is consistently challenging, but they are telling me it is because of his special educational needs. How can I deal with this?

A: Behaviour that we describe as 'challenging' always raises anxieties for both parents and practitioners. Both essentially want the child to behave in ways that are predictable and similar to other children they know. Anything different takes us out of our comfort zone and can leave us feeling deskilled and overwhelmed.

The first thing is to consider how we think about 'behaviour.' Developing a collective view of behaviour as a means of communication is a very positive starting point. Our behaviour is affected by context, past experience and the sense we make of current events.

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