For me, one of the most persistent challenges of managing a nursery is finding fresh motivation to deal with the 'people' issues that occur day in, day out! That's not defeatist, that's honest. A day nursery is all about people: the staff, the children, the parents, each of whom has their own agenda, and whereas we can hope that through mutual respect and tolerance we can accommodate individual traits, the reality is that there will be clashes.
More often than not, it falls to me as manager to diffuse these clashes, or at least to suggest a possible strategy for resolution. I think that as early years practitioners we accept that the children we work with will need to learn ways to deal with difficult relationships, but we expect that the adults will just have the necessary skills.
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