Nursery World - Work Matters: Management Focus

The Investors in People standard has testified to the quality of staff management of one group for 16 years. Karen Faux reports.

The nine-strong, south-east based nursery group Early Years Childcare has retained its Investors in People status since 1993, and general manager Kate Peach says it is still a huge advantage to the business in terms of recruiting the best staff and impressing parents.

The group recently achieved an 'outstanding' grade from Ofsted and says it has had a high satisfaction rating on a questionnaire to parents.

Investors in People is a quality standard that focuses on the management of the business and how this affects performance. A business holding the standard assures both customers and employees that it is committed to investing in quality and has the systems and processes in place to ensure that this is reflected in everything it does. The assessor gains knowledge of the business by reviewing processes and interviewing staff to gain anonymous feedback.

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