* If there are enough staff available, take the person outside for a chat. If not, say, "Take ten minutes out to settle yourself and we will talk later".'
* Try to find ways to support the person. If they are homesick, run a team building exercise or organise a staff night out, or try to link them up with another staff member from the same area.
* Point out that the children can be confused and upset by a staff member crying, and if it happens frequently they will avoid that adult, thus increasing the workload on the rest of the team. Someone who is constantly miserable is depressing for everybody else.
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