My brief was to turn it into a professional and stimulating unit. Despite poor pay, I was confident I could provide a setting that would stimulate children and staff. I persuaded staff of the necessity of training (they went on to gain Level 2 qualifications), implemented a manageable routine, and introduced regular planning meetings to provide activities the children would find stimulating and exciting. I introduced a key worker system and supported staff in building professional relationships with parents. I invited other professionals to advise us on how best to support children with special needs and their families. Within six months we were full and had an extensive waiting list.
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