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Thriving, happy businesses make the most of their employees. Judith Napier talks to nurseries who are Investors in People Investors in People has become a respected quality mark since its launch in 1991, and its website suggests that, typically, an organisation can expect to take up to 18 months to qualify. Cheryl Hadland, managing director at Tops Day Nurseries, remembers it rather differently. For her nursery, she says, it took 'maybe three months from start to finish.'

Investors in People has become a respected quality mark since its launch in 1991, and its website suggests that, typically, an organisation can expect to take up to 18 months to qualify. Cheryl Hadland, managing director at Tops Day Nurseries, remembers it rather differently. For her nursery, she says, it took 'maybe three months from start to finish.'

However, that apparent overnight success for the Bournemouth-based nursery came on the back of years of work on quality assurance systems.

Dissatisfied with its local training provider, Tops worked up its own teaching programmes.

Ms Hadland says, 'Staff were having assessments and we had training plans.

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