I read with interest your article about the security glitch on Busy Bees' childcare voucher website (News, 19 February). I have been thinking for some time that the vouchers business seems unregulated and is possibly putting the money of our customers at risk.
These companies hold hundreds of thousands of pounds for a number of days while issuing vouchers. Some companies seem to hold on to the money for an unacceptable length of time before we receive the money in our account, and the cynic in me often wonders if this cash is held longer than needed to prop up their own cash flows. (Some companies are much quicker than others, so I don't want to tar them all with the same brush).
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