A spokeswoman for Ofsted, which was sending out copies of the standards and guidance together to all providers, said distribution started in early July but hit problems in August when Ofsted ran out of copies of the guidance.
She said, 'We are still providing the service, but it is on a request basis. Providers should call 07002 637 833 for a copy of the guidance and 0845 602 2260 for a copy of the standards.' Zarqa Naseer, an information support officer at the National Day Nurseries Association (NDNA), said members had been contacting her about a range of problems, and the NDNA had also run out of supplies of the standards during August.
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