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By Maureen Smith, ex-CACHE director and now a consultant 1 The need for continuous improvement Customer care needs to remain a top priority. Only by continuously improving your service will customers...
* We have five copies of Q Pootle 5 by Nick Butterworth (HarperCollins, 4.99) and five copies of Nick Butterworth's new book The Whisperer (HarperCollins, 5.99) to give away to Nursery World readers....
A round-up of books, posters, games, puzzles, gardening kits and other resources to help you get the most out of a topic on growth We have one Pets Theme Pack (Early Vision, 39.99) and three Pets...
Male nannies may be in hot demand, but they're still enough of a novelty to be the focus of a new book, The Manny, by Holly Peterson (Harper Collins, 10). Holly, who's a high-flying TV news producer...
New DfE statistics reveal between 2018 and 2022, that the number of early years providers has fallen by 10 per cent.
Nurseries and childminders across the country are planning on increasing their charges to parents because of upcoming increases to the national living and minimum wage.
We have ten copies of 'Keeping the Beat - Nursery Rhymes for Today's Children' (Keeping the Beat, 10) to give away to Nursery World readers. The CD features traditional rhymes like 'Humpty Dumpty'...
A Christian nursery worker sacked for comments about homosexuality recently won a case against her employer. So are equality and discrimination mutually exclusive? Katy Morton finds out.
Ofsted wants nurseries to seek staff references – but an employer was recently sued for providing a negative one. Beena Nadeem investigates how settings can weigh up the options