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Out-of-school care is under the spotlight again this week, with the Kids' Clubs Network launching a campaign to set up facilities for teenagers (see News, page 6). Expansion in this so far neglected...
By Maureen Smith, ex-CACHE director and now a consultant 1 The need for continuous improvement Customer care needs to remain a top priority. Only by continuously improving your service will customers...
The first book in a series aiming to encourage traveller children of primary school age to read has just been published. It features colourful photographs and descriptions of traditional wagons,...
While on the topic of books, here are a couple of recommendations for the autumn term. The Little Christmas Tree tells the tale of a magical fir tree that revels in the antics of the toys that come...
How one child’s misfortune inspired her setting to take action on local oral health problems. By Meredith Jones Russell
The deputy health minister has urged everyone in Scotland to take action now against the 'health time bomb' of childhood obesity. Speaking at the 'Childhood obesity conference - changing Scotland's...
Use these tips as a starting point for developing effective communication with your customers (parents, children and external agencies) - commuincation is a vital staff skill in early years...