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Managers should make staff aware that how they handle phone calls matters a lot to the nursery's reputation, says Sue Churchill.
Are you trying to do it all? Make sure you read the expert advice and information in the new edition of Nursery Management, free with the 18 March issue of Nursery World.
The national minimum wage rates are set to increase again from 1 April, rising to £7.83 an hour for the highest paid.
Regulations for dealing with illness, accidents and medicines at nursery are outlined by Laura Henry About this series
Despite the government’s recent promise of an extra £66m, the funding crisis rumbles on. The sector’s collective coffers have a black hole of ten times that - £662 million - at last count. As we all...
Mama Bear's in Bristol has adapted the way it offers the free entitlement for the benefit of all. By Karen Faux
A mixed bag of books that lend themselves to being shared with a group of young children is reviewed by Alison Boyle Halibut Jackson by David Lucas (Andersen, 10.99, ISBN: 1-84270-218-1)
Nursery chains have said they are unlikely to follow the example of Jigsaw Day Nurseries in scrapping its registration fees for parents, warning that the move only encourages parents to put their...
Don't miss Nursery Management, just published with the 18 September issue of Nursery World, and including exclusive analysis of parents winning and losing from the 30 hours.