Being a nursery manager, I have a philosophy that I want everyone in the nursery to 'be the best they can be'. This includes the children, the staff and the nursery as a whole. The skill lies in helping people to discover what their 'best' can be. This can mean encouraging children to have a go at an activity they are uncertain about, or helping a member of the staff team to grow in the confidence of their own abilities.
Sometimes the challenge can lie in helping someone gain a realistic understanding of their abilities and the role that they are best able to fulfil. Recently a young member of the staff team gained her NVQ2 and it was wonderful to be able to join in her obvious delight at her achievement.
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