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Best practice: how to lead your team through a QA scheme

* Do your research thoroughly and find the scheme that best suits your ethos. Check out local funding options. * Be committed to the scheme. If you are half-hearted, your staff won't muster even a fraction of your interest.

* Be committed to the scheme. If you are half-hearted, your staff won't muster even a fraction of your interest.

* Invite people who have achieved QA status to talk to the staff to explain what it entails and the rewards it brings.

* Work to a realistic timetable in both the long and short term. For example, aim to start the scheme during your slackest time of the year so that you can make good early progress.

* Divide up the work between the staff. Regularly allow them some non-contact time for their evidence gathering. Schedule an agreed and workable amount of time during routine staff meetings for people to report back and discuss their views on the scheme.

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