'I worked my way up from nursery assistant to senior nursery nurse and deputy manager before becoming a manager at my previous nursery,' Lisa says. 'Having gone through every level I have had plenty of opportunity to see how others have operated, with their different management styles and recruitment methods.
'Learning what qualities to look for when recruiting is largely down to experience, which has taught me that it is very difficult to reach an opinion about someone by just looking at a CV and having a short interview.
'My advice to anyone recruiting nursery staff is always to do second interviews - I have been known to do three and have someone from the management team or a long-standing member of staff with you. It's too tough a decision to make on your own.
'Have questions prepared in advance, but don't be afraid of getting into a conversation because that's how you really get to know who they are and what they are about.
'Bear in mind that you don't want a staff team with all the same qualities.
You need a good mix.
'In a baby room where you are caring for children from six weeks to one year it is nice to have staff that are jolly and lively, but some parents like to have someone a bit more reserved, perhaps a bit more mature. If you have three jolly people working in the same area it may not work so well.
'If you are looking for a staff member to work alongside two others, it is worth talking to them about the sort of qualities the new staff member should have. Of course, you may need to address some training issues, but that is all to do with staff development.
'The owner of this nursery, Aditi Babla, is in the design and building industry, so I have been able to say when I think certain design features don't work and need changing.
'A balance between qualified and unqualified staff is also important and that's what we are developing at this nursery - it really works well.
Obviously you need people caring for children who have the qualifications and experience to back that up. But it's also important to keep in mind that you are training the next generation for the childcare business.'
