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What's the secret of successful inter-agency working for early years professionals? Mary Evans hears views on best practice The phrase 'joined-up thinking' was introduced by New Labour in its first term of office to challenge those delivering Government policy to be radical and innovative. But how does a nursery manager set about creating a culture of 'joined-up working', where staff can collaborate with professionals from other agencies?

The phrase 'joined-up thinking' was introduced by New Labour in its first term of office to challenge those delivering Government policy to be radical and innovative. But how does a nursery manager set about creating a culture of 'joined-up working', where staff can collaborate with professionals from other agencies?

The Sure Start programme is the epitome of the joined-up approach to service planning and delivery, and the formation of the new Sure Start unit within the Department for Education and Skills sets a challenging example for the childcare sector to follow.

According to Pauline Hatherill, nursery manager at the First Steps Nursery in Bath, effective inter-agency work can be greatly encouraged by local early years partnerships. She says, 'We have a particularly strong, pro-active partnership, which is one of the reasons our inter-agency work is so effective. Our partnership meetings involve working together.'

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