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Good returns

Encouraging staff to further their skills through periodic training will pay off as an investment in your club. Jackie Nunns explains why and how professional development in out-of-school settings consists of more than NVQs and Playwork certificates. Here we take a look at more general training available in bite-sized chunks, which can improve staff performance, loyalty and overall quality of service.

professional development in out-of-school settings consists of more than NVQs and Playwork certificates. Here we take a look at more general training available in bite-sized chunks, which can improve staff performance, loyalty and overall quality of service.

STARTING OFF ON THE RIGHT FOOT

In your recruitment material and at interview, discuss training as an integral part of employment. Create the expectation of continual learning in your workplace, reinforce it through appraisals and set aside a small training budget per employee, as little as 200 per year. Where possible, reward achievement with pay increases and publicise these.

SUPPORTING A LEARNING ETHOS

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