Nursery World - Parents say childcare quality is falling

UK families say that childcare settings have got worse in the last five years, according to reviews reported to the Good Care Guide.

In 2016 82.5 per cent of parents rated the nursery they use as good or excellent for quality of service, compared to 88.7 per cent in 2012.

Reviews rating nurseries as ‘poor’ or ‘bad for value for money’ had increased from 9.3 per cent in 2012 to 12.8 per cent in 2016.

The Good Care Guide is the only website where families can rate and review registered childcare (such as nurseries, and nanny and babysitting agencies) and eldercare services (such as care homes) in England, Scotland and Wales, and where positive and negative reviews are published.

UK families say that care services for children and older people have got worse in the last five years, but are more critical of the care of older people, particularly home care services.

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