'The working families credit system may have been a good idea, but the parents here are going through hell trying to get what they are entitled to. The whole thing has been a fiasco and the parents have had the rug pulled from under their feet.' Rosemary Phillips, leader of a voluntary community group, Hurley pre-school in London, the Guardian
Rosemary Phillips, leader of a voluntary community group, Hurley pre-school in London, the Guardian
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