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TV's troubleshooting nanny talks to Gayle Goshorn about what her high profile can do for nannies and families Talking to 'Supernanny' Jo Frost can seem a bit like being on the receiving end of her techniques, like a child who's trying to distract nanny or get a rise out of mum. You can feel her using on you all those principles - firm and fair control; boundaries; consistency; compassion - that run through her new book and her hit television series. Afterwards, even without having dared to risk a trip to the 'naughty step', you realise that she's kept everything firmly on her terms.

Talking to 'Supernanny' Jo Frost can seem a bit like being on the receiving end of her techniques, like a child who's trying to distract nanny or get a rise out of mum. You can feel her using on you all those principles - firm and fair control; boundaries; consistency; compassion - that run through her new book and her hit television series. Afterwards, even without having dared to risk a trip to the 'naughty step', you realise that she's kept everything firmly on her terms.

Is 'Supernanny' a typical product of these reality-TV, expert-makeover times? Or is there really a crisis in parenting? Neither, Jo insists; such problems for parents have always been there, the same issues have been around constantly in her 15 years of nannying experience with all ages of children. 'And any advice that any childcarer can give is another insight, another level,' she says.

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