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By Maureen Smith, ex-CACHE director and now a consultant 1 The need for continuous improvement Customer care needs to remain a top priority. Only by continuously improving your service will customers...
Childminders in England have voted to change their name. But they do not know what they want to change it to. The ballot, which was carried with a postal vote in favour of a name change, followed a...
A round-up of some of the best resources available to help you get the most out of a topic on pattern THREADING PATTERNS
Name: Ceara Gallagher Age: 32 Job title: Specialist speech and language therapist
Further to the news story about the NSPCC's Full Stop campaign, (7 March), I would like to point out that childcare providers do indeed report instances of child abuse to the appropriate authorities....