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Dealing with customer complaints By Maureen Smith, ex-CACHE director and now a consultant
We have ten copies of Baa for Beginners (Red Fox, 5.99) to give away to Nursery World readers. Send your name and address on the back of a postcard or envelope, marked 'Baa for Beginners' to the...
We have 20 sets of frog metamorphosis pieces (Hope, 25 piecesfor 7.99), showing the five stages of development, to give away to Nursery World readers. Send your name and address on the back of a...
We have two picnic and camping sets (Hope, Pounds 29.95) to give away to Nursery World readers. Send your name and address on the back of a postcard or envelope, marked 'Picnic sets', to the address...
We have ten copies of Eat Your Peas by Kes Gray and Nick Sharratt (Red Fox, 4.99) to give away to Nursery World readers. Send your name and address on the back of a postcard or envelope, marked 'Eat...