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Confidence is an essential ingredient for quality childcare provision. Katy Morton looks at why it matters and what to do when it falters.
If a complaint is made against your setting, follow a clear process that allows all parties to have a voice, says Catherine Rushforth.
Representatives from colleges around the country reacted with shock to the news that they will have to offer the new Level 3 qualification by September 2010.
Training provider PBD has introduced a range of live webinars for learners at level 3 and Level 5.
Introducing babies and toddlers to books will set them on the way to being confident readers later on. Andy McCormack offers some advice and explores examples of age-appropriate titles
The Investors in People standard has testified to the quality of staff management of one group for 16 years. Karen Faux reports.
The sector is urged to respond to a new consultation on the Level 3 literacy and numeracy requirements.