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The NDNA's online quality assurance scheme now offers users a management-only package at a reduced rate, reports Karen Faux.
Managers should make staff aware that how they handle phone calls matters a lot to the nursery's reputation, says Sue Churchill.
The Investors in People standard has testified to the quality of staff management of one group for 16 years. Karen Faux reports.
We have one wooden bucket balance (Hope, 39.95) to give away to Nursery World readers. Send your name and address on the back of a postcard or envelope, marked 'bucket balance', to the address on page...
Observation of possible learning outcomes Activity: Behaving as a writer (home corner), Name, Date
Name: Lauren See Job title: Centre manager of after-school and holiday provision
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