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* We have ten copies of Little Bear's Special Wish by Gillian Lobel (Little Tiger Press, 4.99) to give away to Nursery World readers. Send your name and address on the back of a postcard or envelope,...
By Maureen Smith, ex-CACHE director and now a consultant 1 The need for continuous improvement Customer care needs to remain a top priority. Only by continuously improving your service will customers...
I would like to put a few points straight about the news story, 'Words fail minders at AGM' (27 November). Little did you know the headline was correct, but in another way. A debate held on the...
* We have ten copies of Starting School by Janet and Allan Ahlberg (Puffin, 4.99) to give away to Nursery World readers. Send your name and address on the back of a postcard or envelope, marked...
Our latest issue includes our annual Training Today supplement, best practice on challenging gender stereotypes, analysis of the ratios debate, and management advice and regular and guest columnists