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Dealing with customer complaints By Maureen Smith, ex-CACHE director and now a consultant
Ofsted’s recent inspections seem to be overzealous at a time when many settings are struggling with factors beyond their control
The decision to change the way SATS are carried out at Key Stage 1 in England's primary schools is good news for Foundation Stage practitioners. Greater emphasis on teacher assessment of pupils rather...
Nursery chains have said they are unlikely to follow the example of Jigsaw Day Nurseries in scrapping its registration fees for parents, warning that the move only encourages parents to put their...
- How To Be An Outstanding Childminder by Alison Lee (Continuum Books, 12.99, ISBN 978-1-84706-496-7)
Puffin and Comic Relief have donated prizes that you could win for your setting. There are five hampers full of Charlie and Lola goodies, including books and DVDs, Dubble bars and much more, worth...
Name: John Cassidy; Position: Nursery manager, Leapfrog, Peterborough branch.
Nurseries in the Pelican Day Nurseries group in Essex will be keeping their own identities after being bought by an expanding local operator. The chain has three nurseries in Hatfield Peverel,...