A key element of managing childcare staff is to give truthful and constructive feedback about their performance. Annual appraisals are crucial to this task, but in a busy nursery environment it is easy to forget to give them the attention and preparation they deserve.
Simon Jones, acting chief executive of Investors in People (IiP), says, 'Recruitment and retention of qualified and skilled early years workers is a growing issue within the childcare industry. Employees will inevitably favour organisations that can offer training and development to improve their skills, as well as an environment where they feel they are integral to the success and direction of the business.
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