Nursery World - Work Matters: Management Focus

The owner of a nursery with a knack for retention of committed staff members explains its secrets to Karen Faux.

Low turnover and high morale are the two factors which have helped tomake the Halesfield Day Nursery Centre in Telford, Shropshire, asuccess. Founder Marcelle Kite believes the stability of her team is anasset to the business, which local families appreciate.

'We have parents who brought their first child to the nursery, who arenow teenagers, bringing their younger siblings back to the nursery andbeing cared for by the same practitioners,' she says. 'It is great forparents to have that kind of continuity.'

Ms Kite, who is a qualified teacher and Early Years Professional, boughtthe nursery in 1989 after it had failed financially under its formerowner. Her two-year-old son attended then.

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