Nursery World - Case study: Hope Park Community Nursery, Liverpool

Helen Rowlands, manager of the Hope Park Community Nursery, Liverpool Hope University College, reorganised her staff team five years ago to ensure she always has supernumerary cover. 'I got fed up with having to rely on agency staff, because although you are paying high fees, you can not let them do very much because you don't know them.

'I got fed up with having to rely on agency staff, because although you are paying high fees, you can not let them do very much because you don't know them.

'A person might be qualified and checked, but I can't trust them because I don't know them. I would not want to be in the position where parents had a complaint or even a concern about somebody whom I could not justify.

'My deputy and I are supernumerary and I also employ someone full-time as a floater. It is her role to step in wherever and whenever she is needed.

Register now to continue reading

Thank you for visiting Nursery World and making use of our archive of more than 35,000 expert features, subject guides, case studies and policy updates. Why not register today and enjoy the following great benefits:

What's included