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Don't ignore training staff in how to communicate with parents and outside professionals - it's a setting's vital 'window for the world', says Gill Moore Good communication is important in any enterprise but nowhere more so than in a nursery. Staff should be able to communicate well with the children in their care, but how good are they at communicating with parents and other adults that they come into contact with at work?

Good communication is important in any enterprise but nowhere more so than in a nursery. Staff should be able to communicate well with the children in their care, but how good are they at communicating with parents and other adults that they come into contact with at work?

Having staff with good communication skills ensures the safe handling of verbal information and adds to a nursery's professional image. The following activities can be used during professional development sessions to help staff with communication skills.

Body language

An essential aspect of communication is non-verbal expression. An understanding of how different body language and facial expressions can convey varied meanings is essential and this activity explores how much we can tell just by looking at a person.

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