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FOI request shows very few Ofsted complaints upheld

A Freedom of Information (FOI) request filed by a 'downgraded' nursery provider has revealed that only a tiny percentage of settings have had their complaint upheld by Ofsted and judgement changed.

Steve Taylor, owner of Winchcombe Farm Day Nursery in Warwickshire (right), filed the request after being downgraded by Ofsted from ‘good’ to ‘inadequate’. The judgement has led to a 90 per cent drop in online bookings and the nursery losing £70,000.

Ofsted’s response shows that of the 691 Stage 1 complaints made between April 2012 and March 2013, only four judgements (0.58 per cent) were changed or declared void. Of 138 Stage 1 complaints upheld, or partially upheld by the inspectorate, just three per cent of judgements (four) were altered.

Of the 111 Stage 2 complaints, 34 were upheld or partially upheld, and nine per cent of those (three) saw their judgements changed or declared void.

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