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Parents to see complaints list

Information about complaints made against daycare providers in England is to become available to parents under a new scheme by Ofsted.

Information about complaints made against daycare providers in England is to become available to parents under a new scheme by Ofsted.

Parents wanting the information can get a request form from either Ofsted's eight early years regional centres or its website.

The scheme, unveiled at the end of last week, followed the tabling earlier this year of a Private Members' Bill by Geraint Davies, Labour MP for Croydon Central, which called for parents to have access to complaints about prospective carers.

Ofsted said last week it had been legally advised that under Part XA of the Children Act 1989 it was 'likely to be unlawful' to give information about complaints about care providers unless the registered person gave consent. The only information it can legally publish without the provider's consent is inspection reports and its register of daycare providers in England.

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