The error occurred as the company was changing over to the new online operating system.
Mrs Yo Hearne, whose baby is cared for by a childminder, said two payments were taken from her e-voucher account in October.
She initially thought a payment on 9 October was her usual payment taken early, but when she checked her account on 2 November she discovered another payment had gone out on 23 October.
'It transpired two payments had gone out to my childminder,' said Mrs Hearne. 'We received no call whatsoever.'
Computershare said that the transition to the new system had been 'seamless' for the 'vast majority' of childcarers, employers and parents, but that 'a small number of people' were affected and that the company had contacted parents and childcarers immediately after the incident to apologise.
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