September is traditionally a time when nannies start new jobs and this month many agencies will get anxious phone calls asking for advice because things are not going well between nanny and employer.
Most problems occur where the family may not have employed a nanny before and have no idea where her duties start and finish. Emma Mills remembers her first job. 'I was delighted when my placement mother put me in touch with her friend who needed childcare. I met the family for an interview and liked them very much. A salary and a start date were agreed, but nothing else. I was employed as a live-in nanny and was to have sole charge of Callum, aged three, and his 18-month-old sister.
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