Features

Business Development - Invest in your people

Sarah Steel, director of the Old Station nursery chain, explains her approach to ensuring success in making staff feel valued

Nursery prospectuses often like to stress how important the staff team is to the setting.While everyone knows it is the staff interaction with children which is more important than anything else, how can you measure this and ensure that your staff feel valued?

One way is to consider using some sort of external 'audit' which will review your systems and processes. In the early years sector you will be used to this concept, as that is exactly what Ofsted does when it comes in to inspect your nursery. Similarly, your local early years consultant may use some sort of review process, such as ECERS (Early Childhood Environment Rating Scale), ITERS (Infant Toddler Environment Rating Scale), RAG (Red, Amber, Green) visits, or single conversation visits - you name it, we have probably been measured by it!

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