Nursery World - Under suspicion

Complaints and accusations against nursery staff require careful handling by the manager. Christine Betts considers the possibilities Ofsted's Early Years Inspectorate receives more than 1,000 complaints a year involving some kind of child protection issue. Some of these will be misunderstandings, minor upsets or even malicious and unfounded accusations. But as a daycare provider, how will you cope if a member of your staff is accused of abusing a child?

Ofsted's Early Years Inspectorate receives more than 1,000 complaints a year involving some kind of child protection issue. Some of these will be misunderstandings, minor upsets or even malicious and unfounded accusations. But as a daycare provider, how will you cope if a member of your staff is accused of abusing a child?

The Department for Education and Skills has just issued new guidance on exactly this subject. The guidance is aimed at schools, but many of the issues will apply to early years settings.

Putting procedures into practice

Your starting point should be your child protection policy and procedures.

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