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A manager's view

Quality control Managers need to be aware of their staff members' individuality, says Mairi Maciver Clark.

Managers need to be aware of their staff members' individuality, says Mairi Maciver Clark.

Styles of management vary like high street fashions. But how do we know if we've got it right? Like our yearly wardrobe clear-out, the annual departure of a member of staff is to be expected.

Looking after staff is like caring for clothes. Your favourite jeans that are in and out of the wash still look as good as new, but your designer suits require chaperoning to the cleaners. Tailoring our management style to individual members of staff is essential to their longevity with us.

Good quality

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